ChatoBot is designed to handle a wide range of queries, but there may be instances where it encounters a conversation it can't understand.
Here’s how ChatoBot manages such situations:
1. Clarification Requests:
Prompt for Rephrasing: ChatoBot will ask the user to rephrase their question or provide more context to better understand the query.
2. Default Responses:
Fallback Messages: ChatoBot is equipped with default fallback responses to acknowledge the user's query and inform them that it couldn't understand the request.
4. Continuous Learning:
Improvement Feedback Loop: Conversations that ChatoBot fails to understand can be logged and reviewed to improve the bot’s understanding and responses in the future.
Best Practices:
Clear Queries: Encourage users to phrase their questions clearly and concisely.
Provide Examples: Offer examples of common queries that ChatoBot can handle effectively.
By implementing these strategies, ChatoBot ensures a smooth user experience even when it encounters queries it cannot initially understand, continuously improving over time.
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